Ordering:

After you have made your selection, go to your shopping cart. Here you have the choice on how to pay and how you would like to receive the order. After you have filled in the necessary details and payment, you will receive a confirmation from us by e-mail.

Don’t receive an email or won’t appear in your inbox? Take a quick look at your spam folder in your email address. It may be that the mail program mistakenly sees it as spam.

You still don’t see anything? Don’t hesitate to contact us.

Free delivery.

Are you ordering for an amount higher than 75 euros? Then the shipping is free!

For amounts below that, the cost is as follows: for national shipments the cost is 6 euros and for international shipments internationally 9 euros. For an insured shipment with track and trace, we are willing to take on some of the additional costs. This allows you to receive your order with peace of mind.

If you live in Antwerp, you also have the opportunity to pick it up in the store itself. This way you avoid the extra shipping costs for amounts under 75 euros!

If there is to be exchange.

The size is not 100%? Don’t hesitate to contact us so we can find the best solution together.

Exchange terms.

You have 14 days to exchange or return your product.

If you wish to exchange a product for the correct size or you do prefer a different model, the return is on you, but we will send the correct size to you free of charge.

For returns and exchanges , the product must meet the following conditions:

• The product should have no traces of use (spots, dirt, etc.)
• The product must be undamaged.
• All labels must still be attached and/or in the original packaging.

Delivery:

We try to ship ordered items as soon as possible. This normally takes within 3 business days, you will receive a track-and-trace code as soon as the shipment is done.

Are you still asking questions? Don’t hesitate to contact us.

Returns.

Please email harborofmenshop@gmail.com with reason for return. We will then send you a link where you fill in all your details for the shipment, shortly after that you will receive a label that you can then print out and stick on the shipping box.

Once we have received your package and the goods received have been inspected, we will send you your new package as soon as possible.

Not satisfied? Money back.

Sometimes the product may not be 100% your thing and we understand that.

Once we have received the products back and they meet the requirements of the exchange conditions, we will refund your money within 7 working days.